Sasha Olesen
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Recent activity by Sasha Olesen-
How long do I have to make my Choice?
♡Base Choice opens for about 48 hours* ♡Luxe Choice opens for about 48 hours* for Luxe Subscribers & Waitlisters ♡Premium Choice opens for about 24 hours* for Active Premium Subscribers only Each m...
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How many Luxe upgrades can I have?
Just like the BoxyCharm subscription, you can only have one Luxe upgrade per account.
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Does BoxyCharm Premium also offer Choice?
Yes! Premium Subscribers have the chance to choose 2 items for their Premium boxes during the monthly Premium Choice Window. 🖤
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Is Choice offered every month?
Yes, Choice is offered each month during the monthly Choice Window dates for your subscription(s).* ❤︎ We recommend reviewing your personalized Charmer Benefits calendar at the start of each month ...
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What is the refund policy for BoxyCharm Premium?
All orders are considered final at the time they are placed, and we do not offer refunds, returns, or exchanges. If you experienced any hiccups with your order, please reach out to BoxyCharm Suppor...
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Where do I submit the Choice item I want for my box?
Choice takes place directly on your account, and the ability to choose only becomes available during the Choice dates for your subscription(s). On the opening day of Choice, a Choice banner will ap...
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Will I still receive my Choice if my subscription renewal payment declined on the 1st?
Your Choice is not guaranteed if your payment declines when it's time to renew your subscription on the 1st of the new month, or if you cancel then re-subscribe before the new month begins. Althoug...
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Will I still receive my Choice if I cancel then resubscribe before next month?
You must remain an Active Charmer through the 1st of the new month to receive your Choice. Your Choice is not secured if you cancel your subscription and then re-subscribe before the new month, or ...
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My Choice confirmation is wrong!
We're here to help! If your Choice confirmation is displaying an item you did not Choose, please contact our Support team. A team member will be there to investigate and assist you further!
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I received the wrong Choice item in my Boxy!
To receive your Choice, please keep in mind that you must remain in Active status through the 1st of the new month. Canceling then resubscribing before the new month, or experiencing an unsuccessfu...