Sasha Olesen

We are required by law to disclose the full value of the package contents and cannot alter this value. If an order is refused, you are responsible for the original shipping cost and any additional ...

We'd love to Charm you with Luxe! Since Luxe is an upgrade to the BoxyCharm Base subscription, you must first purchase a BoxyCharm subscription before you can upgrade to Luxe. Visit www.boxycharm.c...

Subscribe to both BoxyCharm Base and BoxyCharm Premium on the same account and you will receive totally different beauty product variations in each box. 🖤

Yes! We can show you how new wall paint colors will look in your room. Once you start your project, you can let your designer know that you’d like to see new paint options and they will incorporate...

Absolutely! All of our design packages offer 1:1 contact with a dedicated designer. Our Premium and Multi-Room packages both offer a consult call and subsequent email correspondence. Our Luxe packa...

Yes! You have the chance to choose up to 2 products for your next Luxe box during the Luxe Choice Window. Since a new seasonal Luxe box is featured every March, June, September, and December, the L...

You'll always be sent tracking information via email for your orders, but now you're able to view your shipments directly on your account! To navigate to the My Items page, follow these three easy ...

On Luxe months (March, June, September, and December), prepaid Base subscribers pay $34.99 (plus any applicable taxes and shipping costs) for the Luxe upgrade to their Base boxes. This is because t...

The Luxe upgrade is exclusive to the BoxyCharm subscription and is not yet available for Premium. If you only want to keep your Premium subscription but don't want to miss out on Luxe, there's a wa...

We want to make sure that you receive design solutions for your home that you love, so if there's an issue with the style, layout, or colors in your design, we want to make it right. If you want to...