Design Process

Packages & Pricing

• Can I design multiple rooms at once?
• Which design package is right for me?
• What is offered with Modsy's Luxe design package?
• What is offered in Modsy's Premium design package?
• What is offered with Modsy's Multi-Room design package?
• Why choose Luxe over Premium?

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Project Status

• Will I be notified when my designs are finished?
• I received my initial designs - now what?
• How long does it take to receive designs?
• I've completed entering my Premium or Multi-Room design project. What do I do next? 

Getting Started

• Can I change the color or finish of my walls, countertops, or flooring?
• Can Modsy design my entire house? 
• Can you suggest window treatments or curtains?
• Can Modsy design kitchens or bathrooms?
• Can Modsy help me remodel my home or design a space under construction? 
• Can I use items I already own in my designs?

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Working With Your Designer

• What is Design Messenger?
• How do I know I'm getting the right designer for my home? 
• When do I get assigned a designer?
• How quickly will my designer respond to my question? 
• Can I email my designer?
• Will I be able to speak to my designer?

Modsy 3D Editor

• Getting Started using the Modsy 3D Editor
• How can I use the Modsy 3D Editor?
• Do my 3D Editor designs replace my Modsy designs?
• Why do designs look different in the 3D Editor? 
• How can I see a new angle of my design?
• What is the 3D Editor?

Photos & Measurements

• How do I know my room’s dimensions?
• Can I upload my Modsy project from my phone?
• What if I don’t have access to the space I want designed?
• Help! I’m experiencing an error on the photo submission page.
• Does my room have to be clean/empty?
• What if I enter the wrong room dimensions for my Modsy project?