Sasha Olesen
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Recent activity by Sasha Olesen-
Can Modsy include items from my home or an outside retailer into my 3D design?
For $25-$30, We can add any item from your home or retailer outside our catalog into your 3D design. This is an excellent option if you want to "try on" new designs with something outside our inven...
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When will I receive a tracking number for the item I redeemed with my Charms?
You'll receive a tracking number for your Charm Room order within 15 days of purchase.
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What does "Choose for Me" mean?
The "Choose for Me" option means we'll Choose the item you will receive from the Choice options. You won't know what you will receive until you receive your Boxy. ♡ In the case where there is only ...
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Where will my box ship if I change my address?
Your box will ship to the address that is marked as your Default Shipping Address at the time your payment is processed. Because subscription renewals are automatically scheduled for the 1st day of...
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If I upgrade to BoxyCharm Luxe, do I receive both a Base box AND a Luxe box?
BoxyCharm Luxe is a seasonal upgrade to the Base subscription that replaces your Base box every March, June, September, and December. You'll receive one Luxe box, not two separate Base and Luxe box...
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How do I sign up for BoxyCharm Premium?
To subscribe to BoxyCharm Premium, click The Box (or Our Boxes) > Premium on the top menu bar of www.boxycharm.com. On the new page, click the Join button to subscribe. The Premium subscription is ...
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Can I cancel my design package purchase?
Yes, we offer a satisfaction guarantee! If you are not happy with the design services you have recevied from Modsy, you can email us at hello@modsy.com to further discuss the cancellation of your p...
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What types of rooms do you design?
You can design your living room, dining room, open living/dining space, entryway, bedroom (kids, master, or guest), home office, or nursery. At this time we don’t offer design services for bathroom...
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I'm having trouble submitting my Choice!
For step-by-step instructions on how to choose, visit the FAQ article: "How does Choice work?" If you don't see the Choice banner on the opening day of your Choice Window, please note that the bann...
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Do I have to pay extra for shipping?
You may be asked to pay a small shipping fee for your Boxy depending on where it's shipping to. For Charmers in the contiguous U.S.:There is no additional shipping cost for your monthly boxes. Thes...