Sasha Olesen

If your tracking information reports that your box was returned to us due to a delivery issue, please contact our Support team for further assistance. Be sure to include: -The email address associa...

While we strive to feature brands and products that are cruelty-free, our boxes do not exclusively feature cruelty-free products.

🖤 If it's your first month of Luxe and your Luxe box is replacing your Base box, you'll see two separate charges that equal $59.99 (plus applicable taxes and shipping): you'll see $34.99* for the L...

Yes! 🖤 BoxyCharm Premium offers the following payment options: Month to month 3-month prepaid term 6-month prepaid term 12-month prepaid term To update your subscription term, click My Account > ...

You will not have to resubscribe each month to receive your Boxys. We are an automated subscription service. ♡ Once you subscribe and are billed for your first box, you will automatically be place...

Yes! We offer two packages that will help you remodel your space under construction: Luxe (best for visualizing your updates in-progress) and Renovation (best for larger projects, like remodel...

We want to make finding the perfect interior designer a hassle-free experience and provide our design staff with education in various styles—ensuring your designer can help you create the perfect l...

Charms can only be used while on an Active subscription. If your account is currently canceled or in a past-due status, the Charms on your account will be disabled. Another reason you may not be ab...

The option to change your Choice is available while Choice is open. To do so, click the Choice banner on the homepage to return to the Choice page, then follow these steps: On the Choice page, loc...

Want to join the Luxe Waitlist? Click here! To join the Luxe Waitlist, you can click the link above to get started, or follow these steps: While logged in to your account, click "The Box" from the...