How does shipping work for boxes?

We’re currently shipping to all of the U.S. (including its territories & PO boxes) and all of Canada. We're also shipping to military bases with APO, FPO, or DPO shipping addresses.

🖤 Your Boxy will ship out with a tracking email within 15 days from the date of purchase (be sure to check your Spam/Junk folders just in case).

🖤 Please keep in mind that we ship in batches and you may receive a tracking email at varying times each month (even if you typically receive a tracking email by a certain time). Pre-paid boxes begin processing on the 1st day of each new month.

Boxys are currently sent through a variety of shipping companies (DHL, FedEx SmartPost, UPS, APC / Canada Post, and USPS). We’re constantly exploring options to get your box to you quicker and more efficiently.

Shipping within the contiguous U.S. (48 bordering states) is free. Charmers outside of the contiguous U.S. (including Hawaii, Alaska, all U.S. territories, and Canada) pay a shipping fee of $5 per BoxyCharm box, $5 per Premium box, and $8 per Luxe box.*

For delivery estimates, please see below:

♡Charmers residing in the contiguous U.S. can expect to receive their boxes within 20 days from billing.
♡Charmers in Alaska, Hawaii, and all U.S. territories can expect to receive their boxes within 30 days from billing.
♡Charmers residing in Canada and its territories can expect to receive their boxes within 30 days from billing.

Puerto Rico, Guam, Virgin Islands, and Northern Mariana are unincorporated U.S. territories, so delivery times may be increased. 

*We are not responsible for forwarding fees, foreign transaction fees, or duty and other customs clearing expenses.