Sasha Olesen
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Recent activity by Sasha Olesen-
How and when will the gift card be delivered?
Once you complete your gift card purchase, we’ll send your recipient an email on the day of your choice. If you select the option “today,” your gift card email will be sent immediately after you ch...
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How do I purchase more than one gift card?
You can purchase as many Modsy gift cards as you like! You’ll need to complete your purchase separately for each gift card. This is so we can collect the correct information for your gift recipient...
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How can I change the address on my account?
To update your shipping address, log in to your account at www.boxycharm.com and click My Account from the top menu bar, then click Addresses from the dropdown menu. Important: you must save the ne...
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How do I redeem my gift card?
Great question! Getting started on your Modsy project is super easy (and fun). Simply open this page and click the "Redeem a gift card" button. Next, you'll set up your account and enter your...
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How do I review a product?
To leave a product review, follow these steps: 1. Log in to your account at www.boxycharm.com.2. Click "Reviews" on the top menu bar to toggle the dropdown menu.4. Select the box you would like to ...
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What if I want a different package than the one I was gifted?
Want to change your Modsy design package? Upgrading is simple: email us at hello@modsy.com, and our customer success team will help you apply the value of your gift card towards the package of you...
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How do I cancel my subscription?
Subscriptions renew automatically starting on the 1st of the month at 12 a.m. ET. To cancel your subscription, please follow these steps: Log in to your account at www.boxycharm.com Click My Accou...
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Does my Modsy gift card expire?
No, your gift card will not expire. At Modsy, we think great interior design has no expiration date, so your Modsy gift card shouldn't either. You can redeem your gift whenever you're ready to get ...
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What is the deadline for an address change?
Your box will always be shipped to the Default Shipping Address that is on file at the time your payment is processed, therefore address changes must be made before the 1st day of the month, 12 a.m...
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What does a "Failed" subscription status mean?"
A subscription will go into “Failed” status once it can no longer be billed for that month’s renewal due to unsuccessful payment attempt(s). Once your subscription is in “Failed” status, you will n...