Sasha Olesen
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Recent activity by Sasha Olesen-
How do I reset a forgotten password?
To reset your password simply follow this link. If you encounter any issues, please contact our customer success team at hello@modsy.com
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I was charged but my subscription status is still "Inactive"
We've identified a temporary glitch that is showing "Inactive" subscription status for some Active subscribers. You may also see a banner at the top of your homepage indicating there is a payment i...
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I’m having trouble logging in.
Please contact us at hello@modsy.com and we will happily assist you so we can get your project going!
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I'm having issues with Modsy's website on my computer. What do I do?
We're sorry if you're having issues accessing a part of our site, like your designs, on your computer. We suggest following these tips to help: Clear your browsing history and cache Turn off any ...
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How do I change the name of my Modsy project or room type?
To change the name or room type of your Modsy project, send us an email to hello@modsy.com with details on the changes you would like to make. A customer success team member will be happy to change...
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Can Modsy help me with the lighting design in my space?
What a great question. We hope you find our answer illuminating ;-). Using Modsy, you'll be able to "try on" a variety of lighting options for your space. Our designers will select lamps and light ...
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Where do you source your furniture?
At Modsy, we source your items from a carefully curated mix of well-known retailer partners and unique, Modsy partnered brands that are hard to find elsewhere. You can see a list of our retailer pa...
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Contact Us
Can't find the answers to your questions? We're here to help!Send us an email at hello@modsy.com, and we'll get back to you within 24-48 hours, or chat with us live during our operating hours of 8 ...
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Does Modsy design around existing furniture?
Yes! While Modsy specializes in styling rooms, we can also help incorporate your existing furniture. We just have to charge a small fee to build any existing furniture in 3D ($25 per piece). Don't ...
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What rooms can I design with Modsy?
We can design almost any room in your home! Here’s the complete list of rooms we currently do design, and those we do not support at this time. Rooms we design in all packages: Living rooms Dining ...