Sasha Olesen

Your box will always be shipped to the Default Shipping Address that is on file at the time your payment is processed, therefore address changes must be made before the 1st day of the month, 12 a.m...

A subscription will go into “Failed” status once it can no longer be billed for that month’s renewal due to unsuccessful payment attempt(s). Once your subscription is in “Failed” status, you will n...

Below are different cases that may apply. If you still can't access your account after these steps, please reach out to Support and a team member will be there to help! "I need to reset my password...

We want to help you find the perfect design solution for your space, so you don't need to worry if your Style Quiz results aren't the perfect match for your personal style. You'll have the option o...

You can take the Style Quiz as many times as you like until you land on a style that best reflects your tastes!

To change your subscription term, log in to your account at www.boxycharm.com and click "My Account" from the top menu bar, then click "Account Overview" from the dropdown menu that appears. Find y...

Your information will be stored if you log in to your BoxyCharm account using the same email address and password. 🖤

We will use the products you "liked" in your Style Quiz to hand select furniture that matches your style and fits within your budget. Some of the pieces shown in the Quiz are not available for purc...

Your Style Quiz results are linked to your Modsy account. Our designers have access to your results (in the order you took them) and will use them to style your space.

To update your payment information, log in to your account at www.boxycharm.com and click "My Account" from the top menu bar, then click "Payment Method" from the dropdown that appears. You can add...